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Our Privacy Policy

Last Updated: Jun 4, 2024

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Go! Retail Group (Calendar Holdings LLC) and its subsidiaries and affiliates including Calendar Club, Calendars.com L.L.C., Go! Toys & Games (Go Toys & Games LLC), Attic Salt (Fuego Holdings LLC), NIQUEAD.com, Snoozimals, Snoozimals & Friends, Tiny Headed Kingdom, Kobioto, Go Toys & Games Wholesale, Go Retail Group 3PL, Calendar Ink, Carousel Worldwide and Toys "R" Us (collectively, "Go Retail Group", "we,", "our," or "us") are committed to protecting your privacy. This Go Retail Group Privacy Policy (this "Policy") applies to our websites and services that link to this Policy, and describes how we collect, use and disclose your personal information when you visit our Sites or otherwise engage with us. You may have been directed here from a Go Retail Group subsidiary or affiliate company to better understand how Go Retail Group uses your information.

We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, driver's license number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number and bank or other financial account number
  • Location Information, including precise geolocation and general location data
  • Protected Classifications and Other Personal Characteristics, including race, color, or ethnic origin
  • Inferences from Other Data, including inferences created from other personal information collected

Browser Cookies

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

Information from other sources

We may collect personal information about you from third-party sources, including Ad Networks, Data Brokers, and Retail Partners.

The categories of information we may collect include:

Ad Networks

  • Personal Identifiers, including Email address

Data Brokers

  • Personal Identifiers, including Name and Email address

Retail Partners

  • Personal Identifiers, including Name, Email address, Postal address, and Telephone number
  • Commercial Information, including Purchases

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

Type of DataRetention Period
Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location data, Precise geolocation, Inferences created from other personal information collectedOur retention period will come to an end 30 years after the end of your relationship with us.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Driver's license number, Purchases, Credit or debit card number, Bank or other financial account number, Inferences created from other personal information collectedWe keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 30 years from your last purchase with us. We may keep data beyond this period in anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card numberWe keep customer feedback and correspondence with our customer service for up to 30 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Email address, Postal addressWhere you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Email addressWe retain review, survey, and feedback data for up to 30 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Postal address, Inferences created from other personal information collectedWe retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 30 years.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Analyzing Data
  • Conducting Surveys
  • Creating Customer Profiles
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Improving our Products & Services
  • Internal Business Operations
  • Meeting Compliance & Legal Requirements
  • Operating Our Website or Mobile Apps
  • Preventing Fraud
  • Processing Payments
  • Providing Customer Support
  • Providing Cybersecurity
  • Sending Promotional Communications
  • Storing and Managing Data
  • Tracking Purchases & Customer Data

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersAd Networks, Business Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Consultant Contractors, Customer Support Tools, Data Analytics Providers, Governance, Risk & Compliance Software, Payment Processors, Sales & Marketing Contractors, Sales & Marketing Tools, Shipping Services, and Website Operations ToolAd Networks, Commerce Software Tools, Sales & Marketing Tools, Shipping Services, and Website Operations Tool
Internet ActivityAd Networks, Collaboration & Productivity Tools, Commerce Software Tools, Consultant Contractors, Data Analytics Providers, Sales & Marketing Contractors, Sales & Marketing Tools, and Website Operations ToolAd Networks, Commerce Software Tools, and Website Operations Tool
Commercial InformationAd Networks, Business Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Payment Processors, Sales & Marketing Contractors, and Sales & Marketing ToolsAd Networks, Commerce Software Tools, Payment Processors, Sales & Marketing Tools, and Website Operations Tool
Financial InformationBusiness Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Payment Processors, Sales & Marketing Contractors, and Sales & Marketing ToolsCommerce Software Tools, Payment Processors, Sales & Marketing Tools, and Website Operations Tool
Location InformationIT Infrastructure Services and Website Operations ToolWebsite Operations Tool
Inferences from Other DataCollaboration & Productivity Tools, Customer Support Tools, and Website Operations ToolWebsite Operations Tool

This section provides additional information for people in the European Economic Area (EEA) or United Kingdom (UK). The terms used in this section have the same meaning as in the General Data Protection Regulation and the UK Data Protection Act (GDPR). The term “personal information” as used in this notice has the same meaning as “personal data” in the GDPR.

Collection and Disclosure of Personal Data

The personal data we collect and how we share it is described above in our Privacy Policy.

We may disclose your personal information to the following third party controllers for business purposes:Site Jet, DHL, Instagram Ads, ResellerRatings, Narvar, Criteo Dynamic Retargeting, Google Ads, Basecamp, Kibo Commerce, Microsoft Ads, Genesys, SlickText. To understand how these parties handle your data, please refer to their respectiveprivacy policies.

Cookie Notice

We use cookies to improve your experience on our site and to allow us and third parties to personalize the marketing content you see on other websites and social media. Website visitors from GDPR regions can control cookie settings. Manage your region specific consent settings here.

Essential Cookies

We use these cookies for things like security, logins, site errors, and processing payments. We can't turn these necessary cookies off, but you can control them in your browser.

Cookie NameProviderDuration
activeSiteKibo Commerce8 Hours
mozucartKibo CommerceSession
Analytics Cookies

These cookies tell us how you use our sites and apps, and provide information to help us improve your experience.

Cookie NameProviderDuration
_clsk1 Day
_gaGoogle Analytics1 Year 29 Days
_ga_CY21HE6YCLGoogle Analytics1 Year 29 Days
_ga_MPM3C6L0BWGoogle Analytics1 Year 29 Days
_gat_UA-7358752-5Google Analytics2 Mins
_gidGoogle Analytics1 Day
cjConsentCJ1 Year 29 Days
cjUserCJ1 Year 29 Days
CLIDMicrosoft Clarity29 Days
MRMicrosoft Clarity7 Days
sessionidMerkle29 Days
SMMicrosoft ClaritySession
sv_sidMerkle29 Days
Personalization Cookies

We use these cookies to enhance functionality and personalize content for you. For example, they allow us to remember you when you return to our website or app. If you do not allow these cookies then some or all of these services may not function properly.

Cookie NameProviderDuration
cjConsentCJ1 Year 29 Days
cjUserCJ1 Year 29 Days
Advertising Cookies

These cookies help us decide which products, services and offers may be relevant for you. We use this data to customize the marketing content you see on websites, apps and social media, and to measure your interactions with that content. We might use these cookies to advertise our products to you when you visit other websites.

Cookie NameProviderDuration
__kla_idKlaviyo1 Year 29 Days
_cc_dcCriteo Dynamic Retargeting8 Months 26 Days
_cc_idCriteo Dynamic Retargeting8 Months 26 Days
_fbpFacebook Ads2 Months 29 Days
_gcl_auGoogle Ads2 Months 29 Days
_li_ss30 Days
_uetsidMicrosoft Ads1 Day
_uetvidMicrosoft Ads1 Year 24 Days
A3Criteo Dynamic Retargeting29 Days
abCriteo Dynamic Retargeting29 Days
am_tokensCriteo Dynamic Retargeting14 Days
am_tokens_invalidate-verizon-pushesCriteo Dynamic Retargeting14 Days
anjCriteo Dynamic Retargeting2 Months 29 Days
ANONCHKMicrosoft Clarity11 Mins
auditCriteo Dynamic Retargeting29 Days
ayl_visitorCriteo Dynamic Retargeting30 Days
bkdcCriteo Dynamic Retargeting5 Months 28 Days
bkpaCriteo Dynamic Retargeting5 Months 28 Days
bkuCriteo Dynamic Retargeting5 Months 28 Days
browser_idCriteo Dynamic Retargeting7 Days
cCriteo Dynamic Retargeting29 Days
cjConsentCJ1 Year 29 Days
cjUserCJ1 Year 29 Days
CMIDCriteo Dynamic Retargeting29 Days
CMPROCriteo Dynamic Retargeting2 Months 29 Days
CMPSCriteo Dynamic Retargeting2 Months 29 Days
criteoCriteo Dynamic Retargeting14 Days
csyncCriteo Dynamic Retargeting1 Year
data-cCriteo Dynamic Retargeting30 Days
data-c-tsCriteo Dynamic Retargeting30 Days
data-crtCriteo Dynamic Retargeting5 Months 28 Days
demdexCriteo Dynamic Retargeting5 Months 28 Days
dpmCriteo Dynamic Retargeting5 Months 28 Days
IDEGoogle Ads1 Year 29 Days
IDSYNCCriteo Dynamic Retargeting29 Days
khaosCriteo Dynamic Retargeting29 Days
KRTBCOOKIE_97Criteo Dynamic Retargeting30 Days
lididCriteo Dynamic Retargeting1 Year 29 Days
mCookieCriteo Dynamic Retargeting1 Year 29 Days
MRMicrosoft Ads7 Days
MRMicrosoft Ads7 Days
mRemnantVisitedCookie_d41d8cd98f00b204e9800998ecf8427e_10_2023Criteo Dynamic Retargeting1 Day
MUIDMicrosoft Clarity1 Year 24 Days
MUIDMicrosoft Ads1 Year 24 Days
mUserCookieCriteo Dynamic Retargeting1 Year 29 Days
mv_tokensCriteo Dynamic Retargeting14 Days
mv_tokens_invalidate-verizon-pushesCriteo Dynamic Retargeting14 Days
pidCriteo Dynamic Retargeting1 Year 1 Month
PugTCriteo Dynamic Retargeting30 Days
SCMCriteo Dynamic Retargeting21 Days
sessionidMerkle29 Days
SOCCriteo Dynamic Retargeting1 Year 29 Days
SRM_BMicrosoft Ads1 Year 24 Days
statusCriteo Dynamic Retargeting29 Days
stx_user_idCriteo Dynamic Retargeting30 Days
sv_sidMerkle29 Days
t_gidCriteo Dynamic Retargeting29 Days
t_pt_gidCriteo Dynamic Retargeting29 Days
TDCPMCriteo Dynamic Retargeting1 Year
TDIDCriteo Dynamic Retargeting1 Year
TestIfCookiePCriteo Dynamic Retargeting1 Year 1 Month
tluidCriteo Dynamic Retargeting2 Months 29 Days
tt_viewerCriteo Dynamic Retargeting28 Days
tuuidCriteo Dynamic Retargeting2 Months 29 Days
tuuidCriteo Dynamic Retargeting29 Days
tuuid_luCriteo Dynamic Retargeting29 Days
tuuid_luCriteo Dynamic Retargeting2 Months 29 Days
uidCriteo Dynamic Retargeting1 Year 24 Days
UIDCriteo Dynamic Retargeting30 Days
uidCriteo Dynamic Retargeting5 Months 28 Days
uid-bp-11554Criteo Dynamic Retargeting1 Month 29 Days
umCriteo Dynamic Retargeting2 Months 29 Days
umehCriteo Dynamic Retargeting2 Months 29 Days
uuid2Criteo Dynamic Retargeting2 Months 29 Days
visitorCriteo Dynamic Retargeting29 Days
visitor-idCriteo Dynamic Retargeting29 Days
visitor-idCriteo Dynamic Retargeting5 Months 28 Days

Lawful Bases and Legitimate Interests

We process personal data on the following lawful bases:

  • Complying with legal obligations
  • Fulfilling contracts
  • Consent
  • Legitimate interests

Where we process personal data on the basis of our legitimate interests, we pursue the following interests: Analyzing Data, Conducting Surveys, Creating Customer Profiles, Delivering Targeted Ads, Fulfilling Customer Orders, Improving our Products & Services, Internal Business Operations, Meeting Compliance & Legal Requirements, Operating Our Website or Mobile Apps, Preventing Fraud, Processing Payments, Providing Customer Support, Providing Cybersecurity, Sending Promotional Communications, Storing and Managing Data, and Tracking Purchases & Customer Data.

International Data Transfers

We may send the personal data of individuals in the EEA/UK to third countries, including the United States, where it may be stored or processed, for example on our service providers’ cloud servers. When we transfer personal data, we rely either on Adequacy Decisions as adopted by the European Commission (EC) or the UK Information Commissioner's Office (ICO) on the basis of Article 45 of Regulation (EU) 2016/679 (GDPR), the EU-US Data Privacy Framework and UK-US Data Bridge agreements, Standard Contractual Clauses (SCCs) issued by the EC or International Data Transfer Agreements (IDTAs) approved by the ICO. Data protection authorities have determined that the SCCs and IDTAs provide sufficient safeguards to protect personal data transferred outside the EEA/UK. You may read more about international data transfer mechanisms at the following links:

Privacy Rights

Individuals in the EEA/UK have the following rights regarding their personal data.Make a Privacy Request by clicking here. Once you submit a request, we will verify your identity and process your request in most cases within 30 days.

Right to access. You have the right to request a copy of the personal data we hold about you.

Right of portability. You have the right to ask us to transfer your data to another party.

Right to rectification. You have the right to request that we rectify any incorrect information we have about you.

Right of erasure. You have the right to request that we erase (delete) any personal information we hold about you.

Right to withdraw consent. You have the right to withdraw your consent at any time when we rely on your permission to process your personal data.

Right to object. You have the right to object to our use of data about you.

Right to lodge a complaint with a supervisory authority. You have a right to lodge a complaint with a supervisory authority. For more information, you can visit theInformation Commissioner’s Office website at https://ico.org.uk/, or see a list of EU Data Protection Authorities athttps://www.gdprregister.eu/gdpr/dpa-gdpr/.

Inquiries

Controller contact information

Calendars.com

moc.sradnelac@ecnailpmoc

Data Protection Officer information

Bobby Lyons

moc.sradnelac@ecnailpmoc