Privacy Policy
Last Updated: Sep 3, 2025
Go! Retail Group (Calendar Holdings LLC) and its subsidiaries and affiliates including Calendar Club, Calendars.com L.L.C., Go! Toys & Games (Go Toys & Games LLC), Attic Salt (Fuego Holdings LLC), Snoozimals, Snoozimals & Friends, Tiny Headed Kingdom, Kobioto, Go Toys & Games Wholesale, Go Retail Group 3PL, Calendar Ink, Carousel Worldwide and Toys "R" Us (collectively, "Go Retail Group", "we,", "our," or "us") are committed to protecting your privacy. This Go Retail Group Privacy Policy (this "Policy") applies to our websites and services that link to this Policy, and describes how we collect, use and disclose your personal information when you visit our Sites or otherwise engage with us. You may have been directed here from a Go Retail Group subsidiary or affiliate company to better understand how Go Retail Group uses your information.
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, driver's license number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number and bank or other financial account number
- Location Information, including precise geolocation and general location data
- Protected Classifications and Other Personal Characteristics, including race, color, or ethnic origin
- Inferences from Other Data, including inferences created from other personal information collected
Browser Cookies
We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.
We use the Meta Pixel (provided by Meta Platforms, Inc.) on our site to help us understand how users interact with our pages and to serve more relevant advertising on Meta services like Facebook and Instagram. When you visit our site, the Meta Pixel may automatically collect and transmit certain information to Meta, including the pages you view, actions you take (such as adding items to your cart), browser and device information, and the referrer URL that led you to our site.
This data collection may occur immediately when the page loads and before you have interacted with any banners or pop-ups. You can manage or restrict how Meta uses your information for advertising by visiting Meta’s Ad Preferences or Meta’s Privacy Center. We also honor opt-out preferences submitted through our [Your Privacy Choices] page and supported browsers via Global Privacy Control (GPC), where applicable.
We also use Retention.com on our site to associate your activity with information like email or mailing address that you or third-party partners may have. This enables us (or our service providers) to send you relevant advertising based on your behavior on our site. Click here to opt out..
In-Store Cameras and Surveillance
Our physical store locations may use video surveillance for safety, loss prevention, and operational purposes. Where required by law, signage is posted to inform patrons and employees that recording is in progress. Cameras are not installed in private areas such as restrooms or employee break rooms. Footage is retained only as long as necessary for the purpose collected and may be shared with law enforcement or authorized service providers as needed.
Information from other sources
We may collect personal information about you from third-party sources, including Ad Networks, Data Brokers, and Retail Partners.
The categories of information we may collect include:
Ad Networks
- Personal Identifiers, including Email address
Data Brokers
- Personal Identifiers, including Name and Email address
Retail Partners
- Personal Identifiers, including Name, Email address, Postal address, and Telephone number
- Commercial Information, including Purchases
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.
| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location data, Precise geolocation, Inferences created from other personal information collected | Our retention period will come to an end 30 years after the end of your relationship with us. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Driver's license number, Purchases, Credit or debit card number, Bank or other financial account number, Inferences created from other personal information collected | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 30 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number | We keep customer feedback and correspondence with our customer service for up to 30 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Email address, Postal address | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Email address | We retain review, survey, and feedback data for up to 30 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Postal address, Inferences created from other personal information collected | We retain records related to privacy requests as long as necessary to comply with our legal obligations, and for a minimum of 30 years. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Analyzing Data
- Conducting Surveys
- Creating Customer Profiles
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operations
- Meeting Compliance & Legal Requirements
- Operating Our Website or Mobile Apps
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Providing Cybersecurity
- Sending Promotional Communications
- Storing and Managing Data
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Ad Networks, Business Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Communications Tools, Consultant Contractors, Customer Support Tools, Cybersecurity Providers, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Contractors, Sales & Marketing Tools, Shipping Services, and Website Operations Tools | Ad Networks, Commerce Software Tools, Data Brokers, Professional Services, Sales & Marketing Tools, Shipping Services, and Website Operations Tools |
| Internet Activity | Ad Networks, Collaboration & Productivity Tools, Commerce Software Tools, Consultant Contractors, Cybersecurity Providers, Data Analytics Providers, IT Infrastructure Services, Sales & Marketing Contractors, and Sales & Marketing Tools | Ad Networks, Commerce Software Tools, Data Brokers, Sales & Marketing Tools, and Website Operations Tools |
| Commercial Information | Ad Networks, Collaboration & Productivity Tools, Commerce Software Tools, Communications Tools, Cybersecurity Providers, IT Infrastructure Services, Payment Processors, Sales & Marketing Contractors, Sales & Marketing Tools, and Website Operations Tools | Ad Networks, Commerce Software Tools, Data Brokers, Payment Processors, Professional Services, and Sales & Marketing Tools |
| Financial Information | Business Operations Tool, Collaboration & Productivity Tools, Commerce Software Tools, Communications Tools, Cybersecurity Providers, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Website Operations Tools | Commerce Software Tools, Payment Processors, Professional Services, and Sales & Marketing Tools |
| Location Information | Business Operations Tool, Cybersecurity Providers, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, Shipping Services, and Website Operations Tools | Ad Networks, Data Brokers, Professional Services, and Website Operations Tools |
| Inferences from Other Data | Collaboration & Productivity Tools, Customer Support Tools, IT Infrastructure Services, Sales & Marketing Contractors, Sales & Marketing Tools, and Website Operations Tools | Ad Networks, Professional Services, and Website Operations Tools |
In addition to the disclosures described above, we may also act as a service provider to other businesses by fulfilling customer orders on their behalf. In these cases, we process personal information - such as names, shipping address, and order details - solely to provide warehousing, logistics, or fulfillment services under the direction of that business. We do not use this information for our own purposes and handle it only as instructed by the business that collected it.
We may also share hashed identifiers (such as email addresses) or other online activity data with third-party marketing platforms like Retention.com to help us deliver more relevant advertising. These vendors may use cookies or similar technologies to perform these services. Click here to opt out.
This section provides additional information for people in the European Economic Area (EEA) or United Kingdom (UK). The terms used in this section have the same meaning as in the General Data Protection Regulation and the UK Data Protection Act (GDPR). The term “personal information” as used in this notice has the same meaning as “personal data” in the GDPR.
Collection and Disclosure of Personal Data
The personal data we collect and how we share it is described above in our Privacy Policy.
We may disclose your personal information to the following third party controllers for business purposes:Sift, Google Pay, Brandlock.io, Basecamp, SlickText, Site Jet, DHL, ResellerRatings, CJ, UPS, Criteo, Google Ads, Microsoft Ads, Genesys. To understand how these parties handle your data, please refer to their respectiveprivacy policies.
Cookie Notice
We use cookies to improve your experience on our site and to allow us and third parties to personalize the marketing content you see on other websites and social media. Website visitors from European Privacy Law regions can control cookie settings. Manage your region specific consent settings here.
Essential Cookies
We use these cookies for things like security, logins, site errors, and processing payments. We can't turn these necessary cookies off, but you can control them in your browser.
| Cookie Name | Provider | Duration |
|---|---|---|
| activeSite | Kibo Commerce | 8 Hours |
| mozucart | Kibo Commerce | Session |
Analytics Cookies
These cookies tell us how you use our sites and apps, and provide information to help us improve your experience.
| Cookie Name | Provider | Duration |
|---|---|---|
| _clsk | 1 Day | |
| _ga | Google Analytics | 1 Year 29 Days |
| _ga_CY21HE6YCL | Google Analytics | 1 Year 29 Days |
| _ga_MPM3C6L0BW | Google Analytics | 1 Year 29 Days |
| _gat_UA-7358752-5 | Google Analytics | 2 Mins |
| _gid | Google Analytics | 1 Day |
| cjConsent | CJ | 1 Year 29 Days |
| cjUser | CJ | 1 Year 29 Days |
| CLID | 29 Days | |
| MR | 7 Days | |
| sessionid | Merkle | 29 Days |
| SM | Session | |
| sv_sid | Merkle | 29 Days |
Personalization Cookies
We use these cookies to enhance functionality and personalize content for you. For example, they allow us to remember you when you return to our website or app. If you do not allow these cookies then some or all of these services may not function properly.
| Cookie Name | Provider | Duration |
|---|---|---|
| cjConsent | CJ | 1 Year 29 Days |
| cjUser | CJ | 1 Year 29 Days |
Advertising Cookies
These cookies help us decide which products, services and offers may be relevant for you. We use this data to customize the marketing content you see on websites, apps and social media, and to measure your interactions with that content. We might use these cookies to advertise our products to you when you visit other websites.
| Cookie Name | Provider | Duration |
|---|---|---|
| __kla_id | Klaviyo | 1 Year 29 Days |
| _cc_dc | Criteo | 8 Months 26 Days |
| _cc_id | Criteo | 8 Months 26 Days |
| _fbp | Meta Ads | 2 Months 29 Days |
| _gcl_au | Google Ads | 2 Months 29 Days |
| _li_ss | 30 Days | |
| _uetsid | Microsoft Ads | 1 Day |
| _uetvid | Microsoft Ads | 1 Year 24 Days |
| A3 | Criteo | 29 Days |
| ab | Criteo | 29 Days |
| am_tokens | Criteo | 14 Days |
| am_tokens_invalidate-verizon-pushes | Criteo | 14 Days |
| anj | Criteo | 2 Months 29 Days |
| ANONCHK | 11 Mins | |
| audit | Criteo | 29 Days |
| ayl_visitor | Criteo | 30 Days |
| bkdc | Criteo | 5 Months 28 Days |
| bkpa | Criteo | 5 Months 28 Days |
| bku | Criteo | 5 Months 28 Days |
| browser_id | Criteo | 7 Days |
| c | Criteo | 29 Days |
| cjConsent | CJ | 1 Year 29 Days |
| cjUser | CJ | 1 Year 29 Days |
| CMID | Criteo | 29 Days |
| CMPRO | Criteo | 2 Months 29 Days |
| CMPS | Criteo | 2 Months 29 Days |
| criteo | Criteo | 14 Days |
| csync | Criteo | 1 Year |
| data-c | Criteo | 30 Days |
| data-c-ts | Criteo | 30 Days |
| data-crt | Criteo | 5 Months 28 Days |
| demdex | Criteo | 5 Months 28 Days |
| dpm | Criteo | 5 Months 28 Days |
| IDE | Google Ads | 1 Year 29 Days |
| IDSYNC | Criteo | 29 Days |
| khaos | Criteo | 29 Days |
| KRTBCOOKIE_97 | Criteo | 30 Days |
| lidid | Criteo | 1 Year 29 Days |
| mCookie | Criteo | 1 Year 29 Days |
| MR | Microsoft Ads | 7 Days |
| MR | Microsoft Ads | 7 Days |
| mRemnantVisitedCookie_d41d8cd98f00b204e9800998ecf8427e_10_2023 | Criteo | 1 Day |
| MUID | 1 Year 24 Days | |
| MUID | Microsoft Ads | 1 Year 24 Days |
| mUserCookie | Criteo | 1 Year 29 Days |
| mv_tokens | Criteo | 14 Days |
| mv_tokens_invalidate-verizon-pushes | Criteo | 14 Days |
| pid | Criteo | 1 Year 1 Month |
| PugT | Criteo | 30 Days |
| SCM | Criteo | 21 Days |
| sessionid | Merkle | 29 Days |
| SOC | Criteo | 1 Year 29 Days |
| SRM_B | Microsoft Ads | 1 Year 24 Days |
| status | Criteo | 29 Days |
| stx_user_id | Criteo | 30 Days |
| sv_sid | Merkle | 29 Days |
| t_gid | Criteo | 29 Days |
| t_pt_gid | Criteo | 29 Days |
| TDCPM | Criteo | 1 Year |
| TDID | Criteo | 1 Year |
| TestIfCookieP | Criteo | 1 Year 1 Month |
| tluid | Criteo | 2 Months 29 Days |
| tt_viewer | Criteo | 28 Days |
| tuuid | Criteo | 2 Months 29 Days |
| tuuid | Criteo | 29 Days |
| tuuid_lu | Criteo | 29 Days |
| tuuid_lu | Criteo | 2 Months 29 Days |
| uid | Criteo | 1 Year 24 Days |
| UID | Criteo | 30 Days |
| uid | Criteo | 5 Months 28 Days |
| uid-bp-11554 | Criteo | 1 Month 29 Days |
| um | Criteo | 2 Months 29 Days |
| umeh | Criteo | 2 Months 29 Days |
| uuid2 | Criteo | 2 Months 29 Days |
| visitor | Criteo | 29 Days |
| visitor-id | Criteo | 29 Days |
| visitor-id | Criteo | 5 Months 28 Days |
Lawful Bases and Legitimate Interests
We process personal data on the following lawful bases:
- Complying with legal obligations
- Fulfilling contracts
- Consent
- Legitimate interests
Where we process personal data on the basis of our legitimate interests, we pursue the following interests: Analyzing Data, Conducting Surveys, Creating Customer Profiles, Delivering Targeted Ads, Fulfilling Customer Orders, Improving our Products & Services, Internal Business Operations, Meeting Compliance & Legal Requirements, Operating Our Website or Mobile Apps, Preventing Fraud, Processing Payments, Providing Customer Support, Providing Cybersecurity, Sending Promotional Communications, Storing and Managing Data, and Tracking Purchases & Customer Data.
International Data Transfers
We may send the personal data of individuals in the EEA/UK/CH to third countries, including the United States, where it may be stored or processed, for example on our service providers’ cloud servers. When we transfer personal data, we endeavor to do so on the basis of Adequacy Decisions as adopted by the European Commission (EC), the UK Information Commissioner's Office (ICO), or the Swiss Federal Data Protection and Information Commissioner (FDPIC), the EU-US Data Privacy Framework, UK-US Data Bridge, and Swiss-U.S. Data Privacy Framework agreements, Standard Contractual Clauses (SCCs) issued by the EC or the FDPIC, International Data Transfer Agreements (IDTAs) approved by the ICO, and as otherwise allowed by law. Data protection authorities have determined that the SCCs and IDTAs provide sufficient safeguards to protect personal data transferred outside the EEA/UK/CH. To request copies of our international data transfer safeguards, please contact us at moc.puorgliaterog@ecnailpmoc. You may read more about international data transfer mechanisms at the following links:
- https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en
- https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-data-transfer-agreement-and-guidance/
- https://www.edoeb.admin.ch/edoeb/en/home/datenschutz/arbeit_wirtschaft/datenuebermittlung_ausland.html
Privacy Rights
Individuals in the EEA/UK/CH have the following rights regarding their personal data.Make a Privacy Request by clicking here. Once you submit a request, we will verify your identity and process your request in most cases within 30 days.
Right to access. You have the right to request a copy of the personal data we hold about you.
Right of portability. You have the right to ask us to transfer your data to another party.
Right to rectification. You have the right to request that we rectify any incorrect information we have about you.
Right of erasure. You have the right to request that we erase (delete) any personal information we hold about you.
Right to withdraw consent. You have the right to withdraw your consent at any time when we rely on your permission to process your personal data.
Right to object. You have the right to object to our use of data about you.
Right to restrict processing. In certain circumstances, you have the right to restrict our processing of your personal data to storage only, subject to some exceptions. This right applies when:
- You have contested the accuracy of your personal data and we are still verifying its accuracy.
- Your personal data has been unlawfully processed under the GDPR.
- You need for us to keep your data in order to establish, exercise, or defend a legal claim.
- You have previously objected to our processing of your personal data and the status of that review is still pending.
Right to lodge a complaint with a supervisory authority. You have a right to lodge a complaint with a supervisory authority. For more information, you can visit theInformation Commissioner’s Office website at https://ico.org.uk/, the Federal Data Protection and InformationCommissioner’s website at https://www.edoeb.admin.ch/, or see a list of EU Data Protection Authorities athttps://www.gdprregister.eu/gdpr/dpa-gdpr/.
Inquiries
Controller contact information
Calendars.com
Data Protection Officer information
Bobby Lyons
